Connect your Facebook & Instagram pages in one click — sign in, pick a page, and we fetch the ID and a permanent token for you.
Sessions on the WhatsApp server
Click Refresh to load.
Add a page manually
Connected pages
Add team members and choose which pages each one can access.
Add a user
Team & page access
GenPhone web softphone — inbox theke sorasori customer ke call korun. Ei extension ta ei account er shob agent share korbe, tai ekta dedicated extension ban, admin extension noy.
Eta tenant er shared extension — jar nijer extension nai, shei ei ta diye call kore.
Protyek agent ke alada extension dite Users module e giye Edit chapun.
Host page ta HTTPS e thakte hobe (browser microphone er jonno chay), ar PBX e port 8089 e valid SSL cert shoho WSS chalu thakte hobe.
SMS gateway
Ei account er nijer SMS credential. Khali rakhle server er default gateway cholbe.
Resolve message
Agent Resolve chaple customer ke ei message ta automatic chole jabe.
Placeholder: {name} = customer er naam, {agent} = je resolve korlo,
{page} = page er naam.
Train your own reply brain — add what customers usually say (keywords) and the reply to send. Free & offline (no API credit needed). Use the ✨ button in chat to suggest a reply, or turn on auto-send per page below.